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Keywords: Consumer satisfaction index
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Journal Articles
Maria Odette Lobato-Calleros, Karla Fabila Rodriguez, Paulina Carrera-Lobato, Rodrigo Carrera-Lobato
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (5): 1009–1020.
Published: 05 September 2016
... Limited 2016 Sustainable development Quality management American customer satisfaction index Consumer satisfaction index Social enterprise The globalized world we live in at present is a blend of needs and desires that has led humanity to become an insatiable predator that leaves...
