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Keywords: Cost effectiveness
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Journal Articles
Eyes, ears and technology: An evaluation of the use of video‐conferencing in BPR workshops
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (4): 569–587.
Published: 25 July 2008
... of the learning experience and the important role played by local moderators. Findings Overall, the use of video‐conferencing technology provided a valuable learning experience. It was also cost effective and an efficient use of both the consultant's and the participants' time. A key part of the success...
