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Keywords: Culture
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Journal Articles
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 447–466.
Published: 25 March 2025
...Markus Brenner; Andreas Wald; Ronald Gleich Purpose For process-oriented companies, management control systems (MCS) are important for setting goals (diagnostic use) and providing information (interactive use), and they must be complemented by cultural controls. However, research on MCS...
Includes: Supplementary data
Journal Articles
How business process management culture supports digital innovation: a quantitative assessment
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (5): 1352–1385.
Published: 21 June 2023
...Bettina Distel; Ralf Plattfaut; Ingo Kregel Purpose Current research suggests culture as a driving force of successful digital innovation (DI) that may not only built an organization's capability to digitally innovate but also reduce impeding factors within the organization. Only few empirical...
Journal Articles
A roadmap for (un)successful BPM: positivist case studies
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 1164–1190.
Published: 28 November 2018
...Amy Van Looy; Jan Devos Purpose While much research exists on methods and tools to support business processes, little research exists on the interrelationship with cultural and structural aspects. The purpose of this paper is to explore the chronological sequence in which culture and structure...
Journal Articles
Culture in business process management: a literature review
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (2): 357–378.
Published: 19 April 2011
...Jan vom Brocke; Theresa Sinnl Purpose Business process management (BPM) is a management approach that developed with a strong focus on the adoption of information technology (IT). However, there is a growing awareness that BPM requires a holistic organizational perspective especially since culture...
Journal Articles
Risk‐avoiding cultures toward achievement of knowledge sharing
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (4): 522–537.
Published: 31 July 2007
...Ming‐Fong Lai; Gwo‐Guang Lee Purpose The knowledge base of a firm is increasingly believed to underlie firm performance, and culture is commonly viewed as the major obstacle to effective knowledge management. This study seeks to evaluate the relevance of organizational culture and to explore how...
