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Keywords: Customer services
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Journal Articles
RETRACTED: Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (4): 1275–1295.
Published: 25 January 2021
... of BI in areas of business process improvement for production, distribution and customer services. Design/methodology/approach This study highlights the process of BI in the production, distribution and customer services based on the National Food Products Company (NFPC) in the United Arab Emirates...
