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Keywords: Customization
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Journal Articles
Business Process Management Journal (2026) 32 (2): 741–766.
Published: 30 April 2025
...Houssem Chemingui Purpose This study aims to propose a solution for guiding the configuration of complex product lines by addressing challenges such as high variability, customization issues and decision-making complexity. Design/methodology/approach A design science approach was adopted...
Journal Articles
Business Process Management Journal (2014) 20 (5): 730–751.
Published: 26 August 2014
...Sudhaman Parthasarathy; Maya Daneva Purpose – Customization is a difficult task for many organizations implementing enterprise resource planning (ERP) systems. The purpose of this paper is to develop a new framework based on customers’ requirements to examine the ERP customization choices...
Journal Articles
Business Process Management Journal (2011) 17 (1): 21–41.
Published: 08 February 2011
... in developing customized products. Detailed explanations of the framework are presented theoretically. This framework interacts with different product development participants such as resources, customers' preferences, design architecture for planning, and scheduling a custom‐built product. A new method...

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