Keywords: Dark side
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Journal Articles
Journal Articles
Business Process Management Journal (2021) 27 (5): 1610–1632.
Published: 10 June 2021
... unclear. Most previous studies have focused only on its bright side and ignored its dark side. This study highlights how GCI affects financial performance through information sharing and opportunistic behavior, and the moderating effects of dependence and trust. This enriches the understanding of how...

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