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Keywords: Decision making
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Journal Articles
Big data analytics: transforming data to action
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (3): 703–720.
Published: 05 June 2017
... has shown many potential uses and applications in various areas of organizations. Schoenherr and Speier‐Pero (2015) found nearly 50 percent of supply chain professionals were using BDA or had plans to use BDA in the near future. These professionals saw better decision making as one of the primary...
Journal Articles
Past, present and future of contact centers: a literature review
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (3): 574–597.
Published: 05 June 2017
... 11 2015 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Decision making Customer service Customer service management Customer information Database management Furthermore, apart from simply considering the huge volume of information...
Journal Articles
Operations strategy: a firm boundary-based perspective
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (6): 1022–1043.
Published: 07 November 2016
... organization and the main configuration’s types of processes and activities. The second stream has focussed primarily on the study of the decision-making process of operations in both the formulation and the implementation stage of operations strategy. Each stream has analysed operations from multiple...
Journal Articles
Risk of an epidemic impact when adopting the Internet of Things: The role of sector-based resistance
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (2): 403–419.
Published: 04 April 2016
... addressing the introduction and governance of the IoT are important; however, sector-specific self-regulations must not be underestimated, because of the risk of general, widespread scepticism against the IoT. © Emerald Group Publishing Limited 2016 Information technology Decision making...
Journal Articles
Organizational knowledge generation: lessons from online communities
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (1): 33–55.
Published: 05 February 2016
... Publishing Limited 2016 Decision making Knowledge-based systems Collaboration Knowledge mapping Organizations are constantly generating knowledge in various forms. The perspective of the knowledge view of the firm is predicated on the ability of organizations to capture and reuse...
Journal Articles
An integrated framework to support the process of green management adoption
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (1): 68–89.
Published: 28 January 2014
... on environmental strategy. Section 3 proposes an integrated framework aimed at supporting green management decision-making processes. Section 4 proposes a tool, the green management map, for fostering environmentally sustainable management decisions. Finally, Section 5 summarizes the main conclusions of the paper...
Journal Articles
Integrating a data quality perspective into business process management
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2012) 18 (6): 1036–1067.
Published: 02 November 2012
... quality management domain and supports decision‐making in process re‐design projects on the basis of process models. Design/methodology/approach The paper applies a design oriented research approach, in the course of which a modeling method is developed as a design artifact. To do so, method...
Journal Articles
Using BPM governance to align systems and practice
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (2): 184–202.
Published: 19 April 2011
...Gaby Doebeli; Ron Fisher; Rod Gapp; Louis Sanzogni Purpose The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government‐owned corporation operating...
Journal Articles
Business process modeling with information integrity
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2009) 15 (4): 487–503.
Published: 24 July 2009
... information back to its source (Mandke and Nayar, 2000). Reema Khurana can be contacted at: rkhurana@imt.edu © Emerald Group Publishing Limited 2009 Competitive advantage Decision making Modelling Information systems With advent of steam power, successes in production...
Journal Articles
Design for supply chain collaboration
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (3): 401–418.
Published: 06 June 2008
..., for the first time, offers a novel framework for understanding DfC. Togar M. Simatupang can be contacted at: togar@sbm.itb.ac.id © Emerald Group Publishing Limited 2008 Supply chain management Performance measures Channel relationships Information systems Decision making Previous...
Journal Articles
A weakness determination and analysis model for business process improvement
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (2): 243–261.
Published: 18 April 2008
... planned and controlled value addition with these improvements. Decision problems in process improvement can be structured to provide input data suitable for multi‐criteria decision making techniques and results meet the solution expectations. Research limitations/implications The reason for using...
Journal Articles
An integrated approach for risk‐based life cycle assessment and multi‐criteria decision‐making: Selection, design and evaluation of cleaner and greener processes
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2006) 12 (6): 770–792.
Published: 01 November 2006
...Christopher Seow; Ruth Hillary; Rehan Sadiq; Faisal I. Khan Purpose This paper proposes an integrated methodology for process design to guide decision making under uncertainty by combining life cycle assessment (LCA) with multi‐criteria decision‐making tools. Design/methodology/approach...
Journal Articles
Proposed analysis of performance measurement for a production system
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2004) 10 (5): 570–583.
Published: 01 October 2004
... Production methods Performance measurement (quality) Decision making Manufacturing systems Strategic planning © Emerald Group Publishing Limited 2004 This section reviews the importance of manufacturing outputs and how the outputs progress through time to become more specific and detail...
Journal Articles
A framework for global IS outsourcing by application service providers
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2003) 9 (6): 735–744.
Published: 01 December 2003
... relationship with both client organizations and second‐tier domestic and offshore outsourcers. Service delivery Decision making Information systems Outsourcing Outsourcing information systems (IS) has been the focus of many studies. The trend among organizations to outsource part or all...
Journal Articles
ERP selection process in midsize and large organizations
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2001) 7 (3): 251–257.
Published: 01 August 2001
... distributed (tested using Kolmogorov‐Smirnov), a Mann‐Whitney U‐test was employed. © MCB UP Limited 2001 Resource management systems Decision making Selection Empirical studies Information systems The process of selecting an ERP system needs also to be staffed correctly...
