Keywords: Decision-support framework
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Journal Articles
Business Process Management Journal (2020) 26 (6): 1619–1641.
Published: 21 February 2020
... a decision-support framework, suited for 3PL warehouse practitioners, that aids to design and implement effective and affordable activities for measuring and improving the warehousing performances. Such goal is pursued by the framework by leading the managers through an initial mapping and diagnosis...

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