...Mohammad Alnadi Purpose This study investigates the organisational and institutional factors that influence the successful implementation of digital service innovation (DSI) in logistics organisations and operations. Specifically, it seeks to develop an understanding of the mechanisms of how...

...Peter Ekman; Peter Thilenius; Steven Thompson; Jonathan Whitaker Purpose While much existing research on multinational corporation (MNC) digital transformation has followed a linear design and implementation logic using cross-sectional data, the multiple and divergent needs of headquarters (HQ...