...Renata Skypalová; Lukas Falat; Katarina Valaskova; Peter Madzík; Raja Jayaraman; Jiju Antony; Michael Sony Purpose This study aims to systematize research on how digital technologies support sustainability processes at the national level by applying business process management principles...

...Jun Xu; Fengmei Liu; Yuying Luo; Xueguo Xu Purpose This study quantifies how digital technologies enhance business process resilience across supply chain stages, addressing a critical gap in process management literature on technology-enabled continuous improvement. Design/methodology/approach...

...Suman Kumar Das; Nicola Saccani; Gianmarco Bressanelli Purpose This study aims to identify the main environmental drivers and impact areas activated by digital technologies (DTs) when adopted in different operations management processes for fostering circularity and environmental sustainability...

... A case study was conducted in an automotive industry that is at the forefront of utilizing digital technologies. In-depth interviews were carried out with employees involved in PD processes. A quantitative analysis was performed to provide a triangulation with the qualitative data coding. Findings...

... of the literature review analysis allow us to organize the literature around four main research streams, namely digital technologies and business model innovation, digital strategy and BMs, digital platforms and BMs, and IoT, servitization and BMs. On such a basis, we outline gaps and provide promising avenues...

...Luca Gastaldi; Francesco Paolo Appio; Mariano Corso; Andrea Pistorio Purpose The purpose of this paper is to understand how digital technologies can help healthcare organisations and improve the exploration-exploitation paradox over time. The authors explore inputs, processes and outcomes...

...Elena Laurenza; Michele Quintano; Francesco Schiavone; Demetris Vrontis Purpose The purpose of this paper is to contribute to the extant literature regarding the exploitation of digital technologies by illustrating how this type of IT can influence business process improvements in the healthcare...