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Keywords: Digitalization benefits
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (1): 124–144.
Published: 28 July 2020
... examining the value of BPM capabilities in organizations, this study examines the associations of BPM capabilities across direct and indirect digitalization benefits. Design/methodology/approach Drawing from the capabilities perspective of strategic management, the dynamic versus ordinary classification...
