... data sources. Findings The research results reveal that the current BPM maturity models do not correspond with the knowledge-based organizations and take into account knowledge-intensive (usually dynamic) processes in a very limited way. That is why the adaptation of the current BPM maturity models...

... lifecycle Dynamic processes The current complexity of organizations as well as the competitive market have required dynamism from the Information Technology (IT) in order to provide technical solutions to conduct business (Overby et al., 2006). In this context, Business Process Management...