... using the novel Grey Causal Modeling method (GCM) with the objective of making SPSCM resilient and efficient. GCM conducts causal analysis by taking into consideration cause, effects, the objectives, and the situations. Findings Findings indicate that; Logistics Lead Time (SD4), Time to manufacture...

... of the competitive intensity on the effectiveness of process management. Design/methodology/approach – Survey data from manufacturing plants were collected from through a global research project. Regression analysis was used to test hypotheses. Findings – The influence of process design on efficiency...

...Markku Tinnilä Purpose The banking industry is definitely among the service industries that have been thoroughly transformed during the past decades. The direction of development has been toward more efficient mass services enabled by information and communication technologies (ICT). The purpose...