Keywords: Employees
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Journal Articles
Journal Articles
Business Process Management Journal (2011) 17 (5): 829–845.
Published: 13 September 2011
...Stefan Smolnik; Nils Urbach; Jerry L. Fjermestad; Nils Urbach; Stefan Smolnik; Gerold Riempp Purpose The overall purpose of this study is to inform practitioners about the levers for improving their employee portals. Design/methodology/approach The authors introduce a theoretical model...
Journal Articles
Business Process Management Journal (2006) 12 (5): 646–670.
Published: 01 September 2006
...Lloyd J. Taylor, III; Becki Murphy; William Price Purpose This study seeks to investigate the nature and extent of employee retention and turnover for metropolitan police and fire departments. Design/methodology/approach In order to maximize the system production, the weakest link must...
Journal Articles
Business Process Management Journal (2005) 11 (4): 388–402.
Published: 01 August 2005
... of cultural change in an effort to becoming a learning organisation. Design/methodology/approach The results of this study are based on employees' perceptions of management practices and organisational performance collected using a survey approach. The Denison Organisational Culture Survey (DOCS) was used...
Journal Articles
Business Process Management Journal (2004) 10 (5): 537–550.
Published: 01 October 2004
...Jacob K. Eskildsen; Anders H. Westlund; Kai Kristensen Based on a review of the literature within the field of job satisfaction and organizational commitment this paper proposes a generic model for measuring employee perceptions. The model consists of seven latent constructs operationalised through...

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