...Jean Robert Kala Kamdjoug; Ransome Epie Bawack; Aurel Edith Tuessu Tayou Purpose The purpose of this paper is to propose an enterprise resource planning (ERP) implementation model based on the agency theory and the Delone and McLean information systems (IS) success model. This paper answers two...

...Tingting Huang; Akinori Yokota Purpose The purpose of this paper is to present a new approach for assessing the status of alignment between organizations and enterprise resource planning (ERP) systems—more friendly and quantitatively. Design/methodology/approach An issue-based ERP assessment...

...Jiwat Ram; David Corkindale Purpose – The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the critical success factors (CSFs) for achieving stages of an ERP project have been empirically shown to be “critical”. Design/methodology/approach...

...Poonam Garg; Atul Garg Purpose Many retailers in India have decided to adopt one or another enterprise resource planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding venture. ERP implementation has always been an intricate process and is one...

... have briefly described the relationships shown in Figure 1 , as well as their underlying theories, the next section will further elaborate on each CSF and how it impacts ERP implementation success. Enterprise resource planning Trust Technology Organization Environment Business planning...