...Vahid Javidroozi; Hanifa Shah; Gerald Feldman Purpose Enterprise systems integration (ESI) is necessary for today’s business environment to access real-time data and quickly respond to fluctuating market demand. business process change (BPC) as a significant prerequisite of ESI encompasses various...

...Stefan Smolnik; Nils Urbach; Jerry L. Fjermestad; Petra Schubert; Susan P. Williams Purpose Identifying the benefits arising from implementations of enterprise systems and realizing business value remains a significant challenge for both research and industry. This paper aims to consolidate...

... and business process management with practical implications. This methodology is devoted to aligning the needs of enterprise system users with business processes (BPs). Design/methodology/approach This approach establishes an unbroken network of links between BPs, task models and abstract representations...