... Emerald Group Publishing Limited 2016 Information systems Surveys ERP Organizations Gap analysis Literature The roots of enterprise resource planning (ERP) systems may go back to half a century ago. With the development of information technology (IT) and the demands of organizations...

...Mohammed Khurshid Khan; Dermawan Wibisono Purpose This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre‐requisite (GAP) analysis of performance measurement system (PMS) expert system (ES) model. Design/methodology/approach...

... (SCM) in the era of collaborative commerce (c‐commerce). Design/methodology/approach This paper covers the explanation of the KBCSCM system and the utilisation of the GAP analysis technique, which is embedded in the knowledge‐based system (KBS). Through this technique, the missing prerequisites...

... of a CSCM framework incorporates issues of organisation profile, internal functional strategy and supplier‐customer strategy. The gauging absence of prerequisites (GAP) analysis technique which embedded in the knowledge‐based system is proposed in the planning stage to analyse the gap between the current...