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Keywords: Groupware
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2003) 9 (3): 261–280.
Published: 01 June 2003
...Stefan Smolnik; Ingo Erdmann Many of today's organizations already have a strong integration of groupware systems within their IT‐infrastructure. The shared databases of these groupware systems form organizational memories, which comprise the complete knowledge of an organization collected over...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (1999) 5 (3): 238–254.
Published: 01 September 1999
...Ned Kock; Andrea Jenkins; Robert Wellington Process‐focused improvement groups form the change dynamic in two world‐class paradigms of change management – TQM and BPR. This paper outlines a research project that implemented and studied three occurrences of asynchronous groupware supported process...
