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Keywords: Handover
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (6): 1599–1617.
Published: 25 February 2020
...Michael Leyer; Deniz Iren; Banu Aysolmaz Purpose Identifying handovers is an important but difficult to achieve goal for companies as handovers have advantages allowing for specialisation in processes as well as disadvantages by creating erroneous interfaces. Design/methodology/approach...
