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Keywords: Hard factor
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (2): 430–446.
Published: 16 January 2023
... human resources. Originality/value This is one of the first examples of research to present insights into the links between soft and hard factors of lean hospitals at strategic and operational levels. Assadej Vanichchinchai can be contacted at: assadej_v@yahoo.com Conflict...
