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Journal Articles
Business Process Management Journal (2019) 25 (7): 1612–1632.
Published: 28 March 2019
... developing countries like India, disparities in access to healthcare are pervasive. Despite recent progress in ensuring improved access to health care in past decade or so, disparities across gender, geography and socioeconomic status continue to persist. Fragmented and scattered health records and lack...
Journal Articles
Business Process Management Journal (2017) 23 (4): 830–841.
Published: 03 July 2017
...Ahmed Mohamed Elsheikh; Mohamed S. Emam; Sultana Ali AlShareef Purpose Health care is a complex system, mandating adoption of unrelenting updates of guidelines and best practices. Securing a balanced system of current practice and matching documentation has always been a challenge due to impaired...
Journal Articles
Business Process Management Journal (2013) 19 (5): 799–818.
Published: 09 September 2013
... method developed in this research shows the promise in time saving of the optimal solution search for the OR efficiency improvement. © Emerald Group Publishing Limited 2013 Operating room Healthcare Simulation Optimization Tabu search Operating theatres Health care Optimization...
Journal Articles
Business Process Management Journal (2013) 19 (2): 201–216.
Published: 12 April 2013
...=suppliers, inputs, process, outputs, customers Alina M. Chircu can be contacted at: achircu@bentley.edu © Emerald Group Publishing Limited 2013 Accounting control theory (ACT) Business process management (BPM) Case study Information quality (IQ) Handoffs Health care United States...
Journal Articles
Business Process Management Journal (2013) 19 (1): 111–145.
Published: 01 February 2013
... Publishing Limited 2013 Radio frequency identification IT Health care Case studies Process innovation Process planning Innovation P2. The RFID personnel expertise has a significant positive effect on RFID capabilities, which is positively associated with the impact of RFID...
Journal Articles
Journal Articles
Business Process Management Journal (2011) 17 (6): 1012–1038.
Published: 08 November 2011
... tool intended to align the State health care policy with the everyday management of operations at a hospital ward. Design/methodology/approach The paper presents an ethnographic case study of redesigning the PCP according to the strategy originating outside the organization. The study employs...
Journal Articles
Business Process Management Journal (2009) 15 (1): 5–19.
Published: 06 February 2009
... technologies Health care Medical treatment Teleconferencing Service delivery Telemedicine, although a relatively new term in the medical field, is now familiar to most health care professionals and many patients. Telemedicine has been called “an enabling technology – an expansion of what we have...
Journal Articles
Business Process Management Journal (2002) 8 (1): 8–18.
Published: 01 March 2002
... of common approaches used to develop strategic plans is also provided. An overview of the development of a preliminary strategic plan for a growing health care organization is discussed to assist practitioners in their planning efforts. Given that the illustration is for an initial strategic plan...
Journal Articles
Business Process Management Journal (2000) 6 (4): 304–313.
Published: 01 October 2000
... and creativity in redesigning processes in an effort to meet customers’ needs and expectations. Experience using nonlinear systems theory in applied health care settings has revealed that nonlinear science does offer a practical new frame of reference for BPR initiatives. This article describes why radically...
Journal Articles
Business Process Management Journal (1997) 3 (2): 118–132.
Published: 01 August 1997
... requirements of the healthcare context. Presents the findings of the European Commission supported HOCAPRIT project. © MCB UP Limited 1997 BPR Health care Hospitals Process management Hospital and healthcare organizations face a wide range of social, economic, technical, political...
Journal Articles
Business Process Re-engineering & Management Journal (1996) 2 (1): 48–62.
Published: 01 April 1996
... are able to judge the need for change for themselves. BPR Health care New Zealand This article describes a business process re‐engineering project in the Department of Surgery of a publicly‐funded hospital in Auckland, New Zealand. Waitemata Health Limited (WHL), the parent...

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