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Keywords: Healthcare network
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (4): 889–908.
Published: 26 June 2020
... proposed an analysis of service innovation and customer centricity in healthcare networks by using the case study of Saluber, an SE-based platform that offers logistics services for non-emergency medical transportation in the Campania region (south of Italy). By using a qualitative approach, the authors...
