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Keywords: Hospital management
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Journal Articles
Achieving impact with clinical process management in hospitals: an inspiring case
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2012) 18 (4): 600–624.
Published: 20 July 2012
... routine? RQ2. How has process management, particularly clinical pathways, been introduced? Germany Hospitals Process management Clinical pathways Continuous improvement Diagnosis‐related groups Hospital management Process orientation RQ3. Did their introduction live...
Journal Articles
Process performance indicators in redesigning the patient care process
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (6): 1012–1038.
Published: 08 November 2011
... department presentations admitted according to their category of urgency and percentage of category one elective patients admitted within 30 days that reflected the strategic objectives of public health care provision. Australia Hospital management Health care Service delivery systems Process...
