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Keywords: Housing
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2004) 10 (4): 387–399.
Published: 01 August 2004
... to the topic. Consequently, a theoretical model is proposed that outlines the factors affecting successful implementation of a process‐based management system. The paper demonstrates that the theoretical model has been assessed within a UK housing association enterprise case study organisation. The case study...
