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Keywords: Improvement capacity
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Journal Articles
Business Process Management Journal (2017) 23 (4): 857–872.
Published: 03 July 2017
...Jan M. Myszewski Purpose The paper presents a process of development of the capacity of resources used in the improvement of an organization. The purpose of this paper is to determine the conditions in which the development of the improvement capacity is sustainable. Design/methodology/approach...

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