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Keywords: Industrial performance
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Journal Articles
Journal:
Business Process Management Journal
Business Process Re-engineering & Management Journal (1995) 1 (1): 60–74.
Published: 01 April 1995
... Benchmarking Europe Industrial performance Management Manufacturing Models TQM World‐class manufacturing In 1992, when setting up a new consulting practice aimed at bringing IBM’s expertise as a manufacturer to the marketplace, one of the first requirements was to understand the market. Just what...
