... on four pillars: people, process, data and things. © Emerald Group Publishing Limited 2016 Information technology Logistics Business process redesign Information technology strategy Ports management Business processes are “a set of logically related tasks performed to achieve...

... Information technology strategy Total quality management Every decade or so, corporate America discovers an approach for managing organizational change, and the 1990s were no exception. The leading performance improvement approach of the 1990s was business process redesign (BPR) or business process...

... as a common system was gradually formulated and promoted to the businesses in Asia, Australia and New Zealand. BPR Information technology strategy Integration This paper cover a period from the late 1980s to the late 1990s, when systems, applications and products in data processing (SAP)[1...