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Keywords: Institutional levels
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Journal Articles
Rodrigo Luiz Morais-da-Silva, Andréa Paula Segatto, Gelciomar Simão Justen, Indira Gandhi Bezerra-de-Sousa, Eduardo De-Carli
Journal:
Business Process Management Journal
Business Process Management Journal (2022) 28 (1): 236–257.
Published: 23 November 2021
.../methodology/approach The study investigated three cases of Brazilian social innovation processes through a qualitative approach. The authors also use the institutional levels perspectives to analyse the cases. Findings The main findings indicate that the social innovation process comprises five phases...
