Skip to Main Content
Keywords: Instruments
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Business Process Management Journal (2008) 14 (1): 85–95.
Published: 08 February 2008
... for online and offline channels. Design/methodology/approach The study took a systemic approach. It reviewed the existing literature, proposed a theoretical framework, designed and administrated a measurement instrument, analyzed survey results, and provided implications and conclusions. Findings...

or Create an Account

Close Modal
Close Modal