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Keywords: Interactive controls
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 447–466.
Published: 25 March 2025
... and process performance. Design/methodology/approach Data were collected in a survey of 365 European companies, and hypotheses were tested using structural equation modeling. Findings The results show that interactive controls and cultural controls with a focus on processes are positively related...
Includes: Supplementary data
