Keywords: International standards
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Journal Articles
Business Process Management Journal (2003) 9 (2): 133–148.
Published: 01 April 2003
... by both the organisation and its stakeholders, including its employees. Organisations at the same time are also contemplating the need for certifying their existing EMS against international standards such as ISO 14001 based on the cost‐benefits resulting from the certification. The aim...

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