...Rianne Appel-Meulenbroek; Vitalija Danivska Purpose Business case (BC) analyses are performed in many different business fields, to create a report on the feasibility and competitive advantage of an intervention within an existing organisation to secure commitment from management to invest...

...Rita Lavikka; Riitta Smeds; Miia Jaatinen Purpose – The purpose of this paper is to discover a three-step process for building contextual ambidexterity into inter-organizational IT-enabled service processes through developmental interventions. Design/methodology/approach – A longitudinal...