...@aub.edu.lb © Emerald Group Publishing Limited 2016 Decision making Knowledge-based systems Collaboration Knowledge mapping RQ1. How can organizations integrate their internal knowledge with that available in online communities? This paper is organized as follows. We begin...

.... However, the majority, if not all, of these systems do not support the production scheduling process that is of crucial importance in today’s manufacturing and service industries. In this paper, the authors propose a knowledge‐based system for production‐scheduling that could be incorporated as a custom...