...Maayan Nakash; Ettore Bolisani Purpose Integrating artificial intelligence (AI) technologies into knowledge management systems (KMSs) offers transformative potential for organizations by enhancing knowledge-intensive business processes. However, this integration may face barriers and challenges...

...Luna Leoni Purpose – The purpose of this paper is to explore how knowledge management systems can support the adoption of the servitization strategy in a manufacturing firm. Design/methodology/approach – In order to reach the paper aim, an inductive single-case study has been adopted...

... Limited 2010 Aerospace industry Competences Knowledge management Knowledge management systems Resource allocation Italy The dawn of the new millennium is characterized by a rapid advancement in technologies and disruptive changes in global markets, with opportunities to add value...

... Knowledge management systems Analytical hierarchy process Gap analysis This paper presents a novel approach to the design of a performance measurement system (PMS) through the application of knowledge based (KB) expert system (ES) that has not been carried out in the past. The KB approach...

...Nilmini Wickramasinghe Knowledge management systems are predominant in both theory and practice. However, are the same systems discussed in theory actualized in practice? By comparing and contrasting knowledge management systems in theory and practice, this paper demonstrates that they are indeed...