... Publishing Limited 2016 Decision making Knowledge-based systems Collaboration Knowledge mapping Organizations are constantly generating knowledge in various forms. The perspective of the knowledge view of the firm is predicated on the ability of organizations to capture and reuse...

.... However, the majority, if not all, of these systems do not support the production scheduling process that is of crucial importance in today’s manufacturing and service industries. In this paper, the authors propose a knowledge‐based system for production‐scheduling that could be incorporated as a custom...