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Keywords: Local government
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Journal Articles
Business Process Management Journal (2006) 12 (1): 88–100.
Published: 01 January 2006
...Khalid S. Soliman; John F. Affisco; Peter Shackleton; Julie Fisher; Linda Dawson Purpose To examine the progress local governments in Victoria. Australia have made utilizing the internet to deliver traditional services, and examine models that attempt to define the maturity of local government...
Journal Articles
Business Process Management Journal (2006) 12 (1): 101–112.
Published: 01 January 2006
... be contacted at maryhelen_fagan@mail.uttyl.edu © Emerald Group Publishing Limited 2006 Electronics industry Government Business process re‐engineering Local government Ever since the Clinton presidential administration began to popularize the idea of reinventing government in the United...
Journal Articles
Business Process Management Journal (2006) 12 (1): 113–123.
Published: 01 January 2006
...Khalid S. Soliman; John F. Affisco; Elizabeth Daniel; John Ward Purpose The purpose of this paper is to introduce enterprise portals and show their ability to provide integrated services in the local government domain. Design/methodology/approach This paper describes the development and early...

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