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Keywords: MCS package
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Journal Articles
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 447–466.
Published: 25 March 2025
... adds to the theory on MCS for process orientation by examining the configuration of MCS packages and the relationships between their components. More specifically, it analyzes the relationships between the diagnostic and interactive use of cybernetic controls and cultural controls. Andreas Wald can...
Includes: Supplementary data
