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Keywords: Major issues
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2024) 30 (1): 28–62.
Published: 20 October 2023
... in the literature aiming to highlight the major issues of the current methodological approach of BPM in hotels when to put the notion of service process into practice. Design/methodology/approach The paper identifies and examines the most popular BPM life-cycles models in the literature and locates 15 life...
