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Keywords: Malaysia
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (4): 1142–1162.
Published: 25 May 2021
...Md. Mahmudul Alam; Ala Eldin Awawdeh; Azim Izzuddin Bin Muhamad Purpose This study aims to explore the challenges and prospects of using e-wallets in Malaysia, and what it means for businesses and customers. Suggested here are strategies to leverage the strengths and opportunities as well...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (4): 1179–1199.
Published: 29 April 2021
.../approach This data sample comprises of 497 observations from 2014 to 2018 of the top 100 market capitalisation of Malaysian public listed companies (PLCs) in Bursa Malaysia. This study used an index score for IT variable and Beneish’s M-score as a proxy to detect earnings manipulations...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (5): 957–983.
Published: 04 September 2017
.... 14 12 2015 07 04 2016 13 10 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Innovation Malaysia ICT-SMEs Compositional creativity Improvisational creativity Explorative learning strategy Creativity can either...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2013) 19 (3): 431–458.
Published: 31 May 2013
... of potentially relevant factors within each of these three elements (Russell et al., 2004). Figure 1 shows the adoption model for this study. In Malaysia, the IT market is expected to increase from USD 1.2 billion in 2007 to USD 2 billion in 2012, with a compound annual growth rate of 11.1...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (6): 940–964.
Published: 08 November 2011
... this paper fills an important gap in the supply chain literature. Wai Peng Wong can be contacted at: wongwp@usm.my © Emerald Group Publishing Limited 2011 Malaysia Supply chain management Knowledge management Organizational performance Knowledge capability As several authors have...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (1): 67–81.
Published: 08 February 2011
... Emerald Group Publishing Limited 2011 SERVQUAL Postgraduates Higher education Malaysia Service quality has become a requirement for all successful firms and organizations to remain competitive (Gronroos, 1988). Many researchers have emphasized the importance of quality improvement...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (3): 420–435.
Published: 08 June 2010
.../methodology/approach A mail administrated survey was distributed to a randomly selected list of 700 small and medium enterprises (SMEs) in Malaysia. The response rate was 20.1 percent and the usable response rate was 15.4 percent which is favorable for this type of research. As comparable to other SME...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (5): 644–661.
Published: 18 September 2007
...Mohd Adam Suhaimi; Husnayati Hussin; Muzzafar Mustaffa Purpose This paper aims to aid in understanding the motivations for information system (IS) outsourcing decision and its initial implementation at one of the top commercial banks in Malaysia. The scope of the study includes the motivating...
