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Keywords: Management control systems
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Journal Articles
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 447–466.
Published: 25 March 2025
...Markus Brenner; Andreas Wald; Ronald Gleich Purpose For process-oriented companies, management control systems (MCS) are important for setting goals (diagnostic use) and providing information (interactive use), and they must be complemented by cultural controls. However, research on MCS...
Includes: Supplementary data
Journal Articles
Does environmental uncertainty drive the use of management control systems and innovation?
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (3): 671–689.
Published: 27 February 2023
...Thiago Tomaz Luiz; Ilse Maria Beuren Purpose This paper analyzes the effects of environmental uncertainty on the use of Management Control Systems (MCS) and product and process innovation. Design/methodology/approach The hypotheses were tested with data from a survey carried out with 140...
Journal Articles
Do enabling management control systems stimulate innovation?
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2022) 28 (2): 461–480.
Published: 25 February 2022
...Daniele Cristina Bernd; Ilse Maria Beuren Purpose The paper aims to analyze the influence of the enabling design of management control systems (MCS) on the intensity of use of management controls (budgeting and reengineering and improvement) in innovation (of processes and marketing). Design...
