... in terms of social and technical aspects and investigates their effects on process innovation, management innovation and OP. The mediating roles of process and management innovations on social/technical-OP relationships are also explored. Design/methodology/approach The study analyzes survey data...

...Andreas Hellström; Svante Lifvergren; Susanne Gustavsson; Ida Gremyr Purpose – The purpose of this paper is to study critical practices when adopting improvement knowledge as a management innovation in a professional organization. Design/methodology/approach – This paper is based...