... and five quantitative metrics have been developed. The metrics have been validated using five real-world production and logistics cases to show their applicability on process models and paths. Furthermore, workshops have been conducted with professionals to get additional feedback on the contributions...

... et al., 2009 ; Weske, 2007 ; Dumas et al., 2013), new metrics were proposed to help in control and management of BPM projects. A good project management requires guidance and control of the artifacts produced in each phase (Project Management Institute (PMI), 2008). Therefore...

... quality metrics. Findings The efficiency of the proposed method is illustrated through well-established complexity metrics. The illustration is made through the development of a tool that fully supports the proposed method and proposes a strategy for the application of the restructuring rules...