... model and notation (BPMN) modeling techniques. Design/methodology/approach The goal of this study was to gain empirical insights into the cognitive effectiveness of BPMN-based corporate communications modeling. To this end, experimental research was performed in which subjects tested two modeling...

...Silvia Inês Dallavalle de Pádua; Janaina Mascarenhas Hornos da Costa; Mayara Segatto; Melchior Aparecido de Souza Júnior; Charbel José Chiappetta Jabbour Purpose – This paper focuses on organizational change through the business process management approach. While “business process modeling...

...Jaroslav Kadlec Purpose The traditional methods for process modeling emphasize the process workflow considerations at the cost of the associated process structure and resource communication. In the real process world, however, all these aspects are integrated and appear simultaneously...

...Ross Brown; Jan Recker; Stephen West Purpose Process modeling is a complex organizational task that requires many iterations and communication between the business analysts and the domain specialists. The challenge of process modeling is exacerbated, when the process of modeling has...