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Keywords: Organization theory
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Journal Articles
Matching process choice and uncertainty: Modeling quality management
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2002) 8 (2): 161–168.
Published: 01 May 2002
... program failures found in recent research and the popular press. Research propositions and implications are discussed. © MCB UP Limited 2002 Contingency theory Quality management Uncertainty Process Organization theory Most quality management research has been based on the assumption...
