Keywords: Organizational change
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Journal Articles
Journal Articles
Business Process Management Journal (2021) 27 (1): 328–345.
Published: 06 October 2020
...Cristiano Ghiringhelli; Francesco Virili Purpose Implementing automatic sorting operations in the parcel delivery industry can dramatically improve both capacity and service quality but demands radical and complex organizational change. The present in-depth grounded theory study examined a change...
Journal Articles
Business Process Management Journal (2021) 27 (1): 204–229.
Published: 31 August 2020
... Brocke is the corresponding author and can be contacted at: Jan.vom.Brocke@uni.li 15 10 2019 13 04 2020 23 06 2020 01 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Literature review Organizational change...
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2019) 25 (5): 1070–1084.
Published: 12 October 2018
... and the conflicting objectives which organizations may attempt to achieve when engaging in change efforts such as the adoption of new technologies. There is a vast literature on organizational change which endorses multiple views and perspectives related to the scope and nature of change. For example, some scholars...
Journal Articles
Journal Articles
Business Process Management Journal (2017) 23 (5): 936–956.
Published: 04 September 2017
... the organizational change literature as background, this research analyzes the barriers and factors of success by comparing the perspectives of ERP implementers and end-users, identifying success factors and barriers of this project. A conceptual framework is developed. Design/methodology/approach The case study...
Journal Articles
Business Process Management Journal (2014) 20 (2): 247–271.
Published: 01 April 2014
...Silvia Inês Dallavalle de Pádua; Janaina Mascarenhas Hornos da Costa; Mayara Segatto; Melchior Aparecido de Souza Júnior; Charbel José Chiappetta Jabbour Purpose – This paper focuses on organizational change through the business process management approach. While “business process modeling...
Journal Articles
Business Process Management Journal (2012) 18 (6): 1020–1035.
Published: 02 November 2012
...Peter Yamakawa; Claudio Obregón Noriega; Alfredo Novoa Linares; Willy Vega Ramírez Purpose Although various practices to facilitate organizational change are proposed in the literature, very little is known about how these practices impact on ITIL adoptions. Therefore, the purpose of this study...
Journal Articles
Business Process Management Journal (2010) 16 (3): 473–491.
Published: 08 June 2010
... and tools useful for students and practitioners. Design/methodology/approach The review of literature focused on organizational change and ICT‐enabled process innovation allows to extract the key issues for building the model and approaches presented. Findings The effective introduction of change...
Journal Articles
Journal Articles
Business Process Management Journal (2010) 16 (2): 209–225.
Published: 20 April 2010
... of the department's attachment to an existing product. The human‐ and organizational‐change aspects, and the resistance to these changes, are inevitable (Gowigati and Grenier, 2001). Hence, some researchers argue that social factors, more than technical or economic factors, are critical to the success of ERP projects...
Journal Articles
Journal Articles
Business Process Management Journal (2009) 15 (5): 816–839.
Published: 11 September 2009
... Group Publishing Limited 2009 Operations management Organizational change Restaurants Hospitality services Business performance China is now the world's largest food consumer (Hawkes, 2008). The growth is expected to support more foreign restaurant chains seeking to gain a foothold...
Journal Articles
Business Process Management Journal (2008) 14 (4): 483–496.
Published: 25 July 2008
... in the literature, such as the following: © Emerald Group Publishing Limited 2008 Business process re‐engineering Corporate strategy Strategic planning Organizational structures Organizational change Brazil Business process management (BPM) became an important theme in the 1990s...
Journal Articles
Business Process Management Journal (2008) 14 (4): 497–511.
Published: 25 July 2008
... Assessment Organizational change Iran Since the 1990s, organizations have been focusing on the development of more flexible, coordinative, team‐ and communication‐based capabilities (Al‐Mashari et al., 2001 ; Attaran, 2003 ; Terziovski et al., 2003). Owing to this fact, most...
Journal Articles
Business Process Management Journal (2008) 14 (4): 530–550.
Published: 25 July 2008
... management Organizational change Modelling The next section of the paper describes the theoretical context based on the conceptual framework. It goes on to present the research method and findings, followed by a discussion and conclusion. Figure 1 shows the conceptual framework...
Journal Articles
Business Process Management Journal (2006) 12 (6): 696–721.
Published: 01 November 2006
..., the findings appear to speak to more general issues of sustainable development as the management of organizational and contextual change. Practical implications The paper indicates much about the process of organizational change to effect more sustainable practices within a company and its social context...
Journal Articles
Business Process Management Journal (2006) 12 (4): 503–516.
Published: 01 July 2006
...). © Emerald Group Publishing Limited 2006 Organizational change Change management Critical success factors While all organizations undergo constant change, business enterprises need to become more proactive in dealing with this constant flux! The question of how the enterprise...

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