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Keywords: Organizational citizenship behaviour
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (6): 1355–1366.
Published: 19 July 2018
...Meera Shanker Purpose The purpose of this paper is to find out dimensions of organizational citizenship behavior (OCB) in Indian setting and to further examine the role of OCB that impacts employees’ intention to stay, with a view to draw on the deeper influences it carries on the quality work...
