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Keywords: Organizational flattening
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Journal Articles
Does digitalization necessarily flatten organizations? A transaction cost perspective on structural change
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal 1–21.
Published: 22 June 2026
... claim that digital transformation inevitably leads to organizational flattening still lacks a systematic theoretical explanation and robust empirical evidence. This study therefore, examines whether and how digital transformation promotes organizational flattening and whether the resilience effects...
