...Md Khalid Hossain; Aashish Srivastava; Gillian Christina Oliver; Md Ekramul Islam; Nayma Akther Jahan; Ridoan Karim; Tanjila Kanij; Tanjheel Hasan Mahdi Purpose The purpose of this paper is to investigate the organizational readiness perspective of adopting artificial intelligence and big data...

... a service-orientation strategy and business services, namely business processes, governance, process-aware information systems. Two determinants correspond to a service-orientation strategy specifically, organizational readiness and knowledge sharing. Next, we elaborate on the service orientation...