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Keywords: Outpatient appointment
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (3): 630–652.
Published: 17 February 2023
... and the managerial implications and conclusion are provided in Section 5 . One of the seminal results on the outpatient appointment scheduling models has been given in the study by Bailey (1952) . This study provides us empirical guidelines for better care delivery efficiency by keeping the interval between...
