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Keywords: Paradox
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (1): 328–345.
Published: 06 October 2020
... function acted as an agent of change with a key orchestrating role. Originality/value As one of the first in-depth grounded theory analyses of tension management, this study contributes to the relatively recent debate on the recognition, analysis and handling of tensions and paradoxes in organizational...
